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Jan 25, 2023
By 2025, British Telecom companies, such as BT and Openreach are scheduled to switch off their analogue telephone network and transfer to digital phone lines. This could lead to over 10 million people being left without the communication infrastructure they currently rely on. In readiness for this Appello started developing the UK’s first fully digital telecare solution, Smart Living Solutions (S
LS) in 2016, this became the first digital telecare offering in the UK.
Appello went on to develop SmartConnect and one of the first digital dispersed alarms with interop
erable capability called SmartLife, all part of their SmartTEC range. One of the newest additions to the range is SmartTrigger an emergency alarm pendant, developed to work with hardwired and dispersed alarms in their SmartTEC range. It can be worn either around the neck on a lanyard or wrist mounted like a watch and, via their monitoring team, provide customers with the peace of mind that help can be accessed at any time with a simple press of a button.
Appello approached Plunkett Associates in early 2022 asking us to create, from scratch, a brand-new wrist cradle and strap for the SmartTrigger device. Appello needed a product that would be secure, robust, and reliable, and chose to work with Plunkett Associates because they knew they could support all stages of the route to production.
Starting with a blank sheet of paper the design moved through
the concept stage supported by a number of rapid prototype parts. These parts, made on our Fig
ure 4 machine, allowed the team at Appello to accurately assess each design from both a functional and aesthetic point of view.
Once a prototype was approved, we got to work creating the injection mould tool for the cradle.
With an imminent order of 25,000 units, we had to manufacture a mould tool with the capability to produce the quantities required.
Producing 25,000 mouldings was just the beginning of the manufacturing activity. Each then had to be assembled to the strap and packed in a printed bag, so they were ready to ship and be customer ready as soon as they were received. Within a couple of weeks, the team at Plunkett Associates had the order ready to go and be delivered into Appello’s warehouse.
Iain Hockings, Head of Marketing at Appello said:
“We are very pleased with the outcome of the wrist-cradle and strap for our emergency pendant. Plunkett Associates listened to our brief and style guide and produced a product which is very smart, elegant but also discreet meeting the expectations of our service users.”
“Doing business with you has been an absolute pleasure. You have made my goals a reality. You have been patient, helpful and above all, responsive. Best service that I have experienced in ages. I consider Plunkett Associates to be an integral part of my business plan moving forward.”Jet Cooper, Sculptor
"With their simple to understand language, willingness to go the extra mile and approachability, Plunkett Associates were a great partner for our company. We couldn’t be happier with the results of our project. (A working prototype that they got right first time, by the way). Thank you!"Carolina Ballon-Forrester, Director, Kittyrama Ltd
Plunkett Associates worked on the design and production of titanium frames for an artificial heart valve where precision and consistency was paramount. Communications were efficient and productive with concepts readily incorporated into the final design, and suggestions for improvements all highly appropriate. The quality of the end product was ideal and I have no doubt that I will use the advice and expertise of Plunkett Associates again.David Wheatley, Wheatley Research Ltd
Plunkett Associates worked on the design and production of titanium frames for an artificial heart valve where precision and consistency was paramount. Communications were efficient and productive with concepts readily incorporated into the final design, and suggestions for improvements all highly appropriate. The quality of the end product was ideal and I have no doubt that I will use the advice and expertise of Plunkett Associates again.
“Doing business with you has been an absolute pleasure. You have made my goals a reality. You have been patient, helpful and above all, responsive. Best service that I have experienced in ages. I consider Plunkett Associates to be an integral part of my business plan moving forward.”
Thanks for the present that arrived this morning, as promised. Parts look first class, as always.
Plunketts developed a solution that met our precision requirements at a cost significantly lower than alternative manufacturing approaches we had investigated
Plunkett Associates have excellent breadth of experience, work with high quality partners and have a flexibility that we have found enables challenges to be met successfully, cost effectively and in a timely manner.
Interestingly, people who look at it in its own right with little knowledge of what it does, just like it! It’s tactile and it looks good…
To create such a consistent quality finish in chrome was an amazing achievement and the prototypes really gave our stand the wow factor.
I can’t recommend Tim and his team highly enough. We ended up with a design which can be produced and assembled quickly, efficiently and reliably, in volumes that make sense
Kirintec were thrilled with Plunketts. They made a complex process simple and we were just amazed at the lead times achieved. Plus, every single deadline was met without any drama.
Plunkett Associates truly offer a complete turnkey solution with Speed, Effectiveness and Precision.
Thanks to Plunkett Associates flexible, bespoke and cost effective service I was able to produce the objects that I had originally had in mind.
Plunkett Associates have a fantastic supply chain, work with all sorts of production processes and will always do their utmost to solve a problem.
We always know exactly what we’re getting and we know we won’t be let down on quality, price or lead times.
"With their simple to understand language, willingness to go the extra mile and approachability, Plunkett Associates were a great partner for our company. We couldn’t be happier with the results of our project. (A working prototype that they got right first time, by the way). Thank you!"
“We use Plunkett Associates because we want someone we can trust, that knows what they’re talking about, has all the contacts, will provide reliable advice and feedback and will get the right result for us.”
“Accuracy, finish and delivery all first class.”
“We were really surprised at how quickly they turned round such a high quality prototype and the parts certainly proved their worth. They were of high enough quality to provide a fantastic visual representation and to undergo rigorous testing."
"Tim's experience, expertise and supplier base have been fundamental to us getting this project off the ground."
Plunkett associates always find a solution. Whatever we need to prototype, they have a great grasp on the technologies available, costs and lead-times so we get the right solution tailored to the project needs. Have always delivered and never let us down.
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